FAQ's
Shipping
Q: How does the shipping work?
A: Once will dispatch the product, you will receive an email notification about the Shipping Date and Tracking number.
Q: How can I track the order?
A: 1.You will get the tracking number and the link of the website where you can track the status of the order. 2.You can contact us about your order status feedback@lolanta.com
Q: What if I don't receive the package?
A: First you can check your order status first. Usually it takes different days to order delivery according to different country. Anything special you can try to contact us feedback@lolanta.com
Payments
Q: Why PayPal is checkout way?
A: PayPal is the safest way to purchase an item online. It is one of the safest payment gateway in the world.
Q: Can I still purchase the product even if I don't have a PayPal account?
A: Yes! When you pay the item using your Credit Card or Debit Card, PayPal will ask you to pay the item as a PayPal Guest. System will allow you to pay the item.
Q: What is PayPal Guest?
A: Guest checkout for PayPal allows the customer to pay via PayPal without signing in to an account. You can set up guest checkout for Standard or Express Checkout.
Q: Is it Safe?
A: Yes, you are covered by PayPal if you didn't receive the item since you are covered by PayPal Buyer Protection.