📦Shipping
Postage Rules: Click here
Once will dispatch the product, you will be receiving an email notification about the Shipping Date and Tracking number.
1.You will get the tracking number and the link of the website where you can track the status of the order.
2.You can contact us about your order status feedback@lolanta.com
First you can check your order status first. Usually it takes different days to order delivery according to different country. Anything special you can try to contact us feedback@lolanta.com
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
💳Payments
You can connect your PayPal, credit card, debit card or bank account to PayPal for purchasing some of our products. After submitting an order, you will be redirected to PayPal to complete the transaction.
1.Log in to your PayPal account or use Credit Card Express;
2.Enter your card details and the order will be shipped to your PayPal address. Then click “Submit”;
3.Your payment will be processed and an invoice will be sent to your e-mail address;
NOTE: Your order will be shipped to your PayPal address. Please ensure that it is correct and complete.
PayPal is the safest way to purchase an item online. It is one of the safest payment gateway in the world.
Yes! When you pay the item using your Credit Card or Debit Card, PayPal will ask you to pay the item as a PayPal Guest. System will allow you to pay the item.
Guest checkout for PayPal allows the customer to pay via PayPal without signing in to an account. You can set up guest checkout for Standard or Express Checkout.
Yes, you are covered by PayPal if you didn't receive the item since you are covered by PayPal Buyer Protection.
❔Intellectual Property Rights
In the event of any concerns or complaints about possible violation of intellectual property rights, please send us an email at tomi@rolanko.com, identifying with specificity the rights alleged to be violated and the accused product(s).
(This email address is just for intellectual property rights and legal issues. Other requests may not get response.)